At Varah Store, we aim to provide you with quality mobile accessories and excellent service. If you are not fully satisfied with your purchase, this Refund & Return Policy outlines your options.
1. Eligibility for Returns
You may request a return if:
- The product is defective, damaged, or not as described.
- You receive a wrong product.
- The product is unused, unopened, and in original packaging (for cases of change of mind, if allowed).
⚠️ Certain products such as opened batteries, chargers, or items damaged due to misuse, improper handling, or wear & tear are not eligible for return due to safety and hygiene reasons.
2. Return Window
- You must raise a return request within 7 days of delivery.
- After this period, returns may not be accepted unless mandated by law.
3. Process for Returns
- Contact us at support@varahstore.com with your Order ID, product details, and reason for return.
- Our support team will verify eligibility and provide a Return Authorization if applicable.
- Pack the product securely in its original packaging with all accessories, manuals, and invoices.
- Ship the product to the return address provided by our team (shipping details will be shared during approval).
4. Refunds
- Once your return is received and inspected, we will notify you of approval or rejection.
- Approved refunds will be processed within 7–10 business days to your original payment method.
- Shipping and COD charges (if applicable) are non-refundable.
5. Exchange Policy
- In case of wrong or defective products, you may choose a replacement instead of a refund.
- Exchange is subject to product availability. If not available, a full refund will be issued.
6. Non-Returnable / Non-Refundable Items
- Used, installed, or physically damaged products not caused during shipping.
- Products without original packaging, accessories, or invoice.
- Items purchased during clearance sales or promotions (unless defective).
7. Cancellation Policy
- Orders can be canceled before dispatch by contacting customer support.
- Once shipped, cancellation is not possible, but you may request a return as per this policy.
8. Contact Us
For all return/refund requests, please contact:
Varah Store
📧 Email: support@varahstore.com
📍 Address: 102, Oxford Phase , Mohan Suburbia, Ambernath (w) - 421501
